Public Administration · 2020

CSS 2020 Public Administration Paper

7 questions from this paper.

  1. Q1
    Trace the evolution of Public Administration from the 'Politics-Administration Dichotomy' to the 'New Public Service' (NPS) approach.
    Past paper Evolution of Public Administration 20 marks
  2. Q2
    What do you understand by 'Span of Control'? Discuss the factors that determine an effective span of control in a government department.
    Past paper Span of Control 20 marks
  3. Q3
    Implementation is the 'Achilles' heel' of the policy process in Pakistan. Identify the major hurdles in the effective implementation of public policies in Pakistan.
    Past paper Public Policy Implementation 20 marks
  4. Q4
    What is Privatization? Critically evaluate the privatization policy of Pakistan. Has it achieved its objectives of efficiency and fiscal relief?
    Past paper Privatization 20 marks
  5. Q5
    Discuss the role and importance of the 'Wafaqi Mohtasib' (Ombudsman) in Pakistan as a mechanism for the redressal of public grievances against administrative injustice.
    Past paper Ombudsman 20 marks
  6. Q6
    Explain the concept of Total Quality Management (TQM). How can TQM be applied to improve the quality of service delivery in public hospitals or schools?
    Past paper Total Quality Management 20 marks
  7. Q7
    Compare the advantages and disadvantages of Centralization versus Decentralization. In your opinion, which model is more suitable for a federation like Pakistan?
    Past paper Centralization vs Decentralization 20 marks

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