Business Administration · 2022

CSS 2022 Business Administration Paper

7 questions from this paper.

  1. Q1
    Define Organizational Culture. How does a strong culture impact employee performance and organizational stability?
    Past paper Organizational Culture 20 marks
  2. Q2
    Explain the Strategic Management Process. How can Porter’s Five Forces model help a firm in analyzing its industrial environment?
    Past paper Strategic Management 20 marks
  3. Q3
    Distinguish between Training and Development. Discuss the various 'On-the-Job' training methods used by modern organizations.
    Past paper Human Resource Development 20 marks
  4. Q4
    What is Market Segmentation? Discuss Geographic, Demographic, Psychographic, and Behavioral segmentation with examples.
    Past paper Market Segmentation 20 marks
  5. Q5
    What is Working Capital? Explain the factors that determine the working capital requirements of a manufacturing concern.
    Past paper Working Capital Management 20 marks
  6. Q6
    Define the Weighted Average Cost of Capital (WACC). Why is it important for a firm to minimize its WACC?
    Past paper Cost of Capital 20 marks
  7. Q7
    What is Total Quality Management (TQM)? Discuss the key principles of TQM and its relevance in the services sector.
    Past paper Total Quality Management 20 marks

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